For Patients
We are patient-centered. We design our products so you, and millions of other people in America living with lymphedema and other edemas, can get back to doing the things you love. If you have questions, concerns or ideas, we’d love to hear from you. You can call or text us at (414) 441-4849 or email us at support@altamedical.com.
Caring for Your Alta Medical Compression Garments
Storage
When not in use, attach the Velcro® loops to your SiennaWrap and store them in the bag. Keeping those Velcro® loops free of lint, hair, fibers and fur is one of the most effective ways to make sure your SiennaWrap lasts for a long time. Store in a cool, dry place out of direct sunlight.
Washing Instructions
SiennaWrap Compression Wrap
Wash as frequently as needed to ensure good tissue hygiene. Machine wash in warm water with a mild detergent and tumble dry on low. Always wash with the Velcro® hook attached to the garment. Place SiennaWrap in a mesh laundry bag to extend the life of the garment.
Do not iron. Do not dry clean.
Alta Medical Liners and Compression Stockings
Liners should be washed after each use. Machine wash in warm water with a mild detergent and tumble dry on low heat. DO NOT USE bleach, chlorine, fabric softeners, or other laundry additives.
Frequently Asked Questions
I've heard that Medicare now covers graduated compression garments. Is that true?
As of January 1, 2024, Medicare now covers compression garments for lymphedema, including most Alta Medical SiennaWrap™ Compression Wraps.
You can learn more at Lymphedema Advocacy Group's website.
How long does a compression garment typically last?
SiennaWrap is warranted for 90 days from the delivery date. The garment, however, should last more than six months when following our recommended care instructions.
For SiennaWraps, wash as frequently as needed to ensure good tissue hygiene. Machine wash in warm water with a mild detergent and tumble dry on low. Always wash with the Velcro® hook attached to the garment. Place SiennaWrap in a mesh laundry bag to extend the garment's life. Do not iron. Do not dry clean. For Alta Hybrid Compression Liner, machine wash in warm water with a mild detergent and tumble dry on low after every use.
I don't know what my measurements are.
If you don’t know your measurements, talk with your therapist. Or you can follow the instructions on the sizing chart for each garment. You’ll need a tape measure. Measure as indicated, then choose the size that fits you best.
Measuring can be confusing sometimes, so please reach out if you have any questions. We’re happy to walk you through it.
I'm in between sizes what do I do?
By design, our SiennaWrap Compression Wraps fit a range of sizes.
For example, the XL SiennaWrap Compression Wrap for Calf fits an ankle size of 31-39 cm. The L SiennaWrap Compression Wrap for Calf fits an ankle size of 26-34 cm. Your ankle measurement might be 33 cm. When in doubt, choose the larger size.
Do you make custom garments if I cannot fit your standard sizes?
Yes, we are currently trialing custom garments. Please ask your therapist to contact us if they are interested in being a part of the trial.
Is the SiennaWrap Compression Wrap just for lymphedema?
Depending on the compression wrap, they’re also for conditions like lipedema and other forms of edema such as, chronic venous insufficiency and pre or post surgical edema.
If you have questions about your condition or care, reach out to your therapist or doctor. If you’re a therapist and you have questions, give us a call and we’ll be happy to help.
Where are your products manufactured?
Manufactured in the USA, in Wisconsin.
Do your products contain latex?
No, there is no latex in any of our products.
Which product is right for me?
We encourage you to follow the recommendation of your medical professional. In addition, your garment is eligible for return for 30 days. Must be returned in good condition and tried on using an Alta liner.
What is mmHg?
mmHg stands for millimeters of mercury. It's a unit used to measure pressure, especially in things like blood pressure and compression devices.
Should I order more than one garment?
Patients often report to us that they order three at a time: one to wear, one to wash, and one to dry. This is also the recommendation from CMS (Centers for Medicare & Medicaid Services).
Can I return something?
Yes, our return policy is listed here.
